Cookie Policy
Effective Date: January 1, 2025
Last Updated: August 7, 2025
1. About This Cookie Policy
Vision Cinex Inc. ("we," "us," or "our") uses cookies and similar technologies on our Vision platform and website at visioncinex.com. This Cookie Policy explains what cookies are, how we use them, and how you can control them.
This Cookie Policy should be read together with our Privacy Policy and Terms of Service.
2. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website or use an application. Cookies help websites remember information about your visit, making your experience smoother and more personalized.
Similar Technologies: We also use similar technologies such as:
Local Storage: For storing user preferences and settings
Session Storage: For temporary data during your session
Web Beacons: For analytics and performance monitoring
Device Identifiers: For authentication and security purposes
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the platform to function and cannot be disabled without affecting core functionality.
Purpose:
User authentication and secure login sessions
Security and fraud prevention
Core platform functionality and navigation
Remembering critical user preferences
Legal Basis: Necessary for contract performance and legitimate security interests
Examples:
Session authentication tokens
Security verification cookies
Essential user interface preferences
Language and region settings
3.2 Analytics and Performance Cookies
These cookies help us understand how users interact with our platform to improve performance and user experience.
Service Provider: PostHog
Purpose:
Platform usage analytics and user behavior insights
Feature adoption and user journey tracking
Performance monitoring and optimization
A/B testing and feature experimentation
Legal Basis: Legitimate interests in platform improvement
Data Collected:
Page views and navigation patterns
Feature usage and interaction tracking
Session duration and visit frequency
Device and browser information
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization features.
Purpose:
Remembering your account settings and preferences
Personalizing your platform experience
Enabling collaboration and sharing features
Maintaining project and workspace settings
Legal Basis: Legitimate interests in providing enhanced user experience
3.4 Communication Cookies
These cookies support our communication and customer support features.
Purpose:
Customer support functionality and ticket management
Email delivery tracking and engagement metrics
User notification preferences and delivery
Communication with support team
Legal Basis: Legitimate interests and contract performance
4. Third-Party Cookies
We use trusted third-party services that may set cookies on your device:
4.1 Analytics Cookies
PostHog Analytics
Purpose: User behavior analysis and platform improvement
Cookie Duration: Varies (typically 30 days to 1 year)
Privacy Policy: https://posthog.com/privacy
4.2 Infrastructure and Security Cookies
Cloudflare
Purpose: Security, performance optimization, and DDoS protection
Cookie Duration: Session to 1 year
Essential for Security: Yes (required for platform protection)
Privacy Policy: https://www.cloudflare.com/privacypolicy/
4.3 Payment Processing Cookies
Stripe
Purpose: Secure payment processing and fraud prevention
Cookie Duration: Session to 2 years
Used When: During payment and subscription processes only
Privacy Policy: https://stripe.com/privacy
4.4 Email Communication Cookies
Mailchimp (for onboarding and marketing communications)
Purpose: Onboarding sequences, email campaign tracking, and delivery optimization
Cookie Duration: Typically 30 days
Used When: Interacting with onboarding emails or marketing communications
Privacy Policy: https://mailchimp.com/legal/privacy/
5. Session Recording and User Analytics
5.1 PostHog Session Recording
We may use PostHog's session recording feature to understand user interactions and improve our platform.
What is Recorded:
Mouse movements, clicks, and scrolling behavior
Page navigation and general interface interactions
User flow patterns and feature usage
What is NOT Recorded:
Password entries or sensitive form inputs
Personal content from uploaded files or scripts
Private communications or confidential project data
Privacy Protection:
Sensitive data is automatically masked and filtered
Recordings are anonymized and used only for platform improvement
Data retention follows our Privacy Policy guidelines
Your Control: You can opt out of session recording through your browser settings or by using PostHog's opt-out mechanism (see Section 7).
6. Cookie Duration and Management
6.1 Session Cookies
These cookies are deleted when you close your browser:
Authentication and security cookies
Temporary preferences and form data
Active session management
6.2 Persistent Cookies
These cookies remain on your device for specified periods:
Short-term (1-30 days): Recent activity, temporary preferences
Medium-term (30 days-1 year): Analytics data, user behavior insights
Long-term (1-2 years): Account settings, security preferences
6.3 Automatic Cleanup
Cookies are automatically removed when they expire or when you:
Clear your browser cookies and data
Use browser privacy/incognito mode
Delete your Vision Cinex account
7. How to Control Cookies
7.1 Browser Controls
You can manage cookies through your browser settings:
Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Edge: Settings > Privacy, search, and services > Cookies and site data
Browser Options:
Block all cookies (may significantly affect platform functionality)
Block third-party cookies only
Delete cookies when browser closes
Allow cookies from specific sites
7.2 Third-Party Opt-Outs
PostHog Analytics: https://posthog.com/docs/privacy/opt-out
General Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
7.3 Platform-Specific Controls
Cookie preferences are managed through your browser settings. We're working on implementing additional privacy controls within the Vision platform for future updates.
8. Cookie Policy for EU Users
8.1 GDPR Compliance
Under GDPR, we ensure:
Clear Legal Basis: Defined legal basis for each cookie category
Transparency: Complete information about cookie purposes and third-party processors
User Rights: Access to information and control mechanisms
Opt-Out Available: Through browser controls and third-party mechanisms
8.2 Legal Basis by Cookie Type
Essential Cookies: Contract performance (no consent required)
Analytics Cookies: Legitimate interests in platform improvement
Functional Cookies: Legitimate interests in enhanced user experience
Communication Cookies: Contract performance and legitimate interests
8.3 Your Rights
EU users can:
Access detailed information about cookies (through this policy)
Control cookies through browser settings and third-party opt-outs
Contact us with cookie-related questions at eu-representative@visioncinex.com
Lodge complaints with your local data protection authority
8.4 Session Recording Consent
For EU users concerned about session recording, you can opt out using browser controls or PostHog's direct opt-out mechanism. We respect your privacy choices and use session recording data solely for platform improvement.
9. Impact of Disabling Cookies
9.1 Essential Cookies
Disabling essential cookies will prevent:
Logging in and accessing your account
Core platform functionality and navigation
Security features and fraud protection
Saving important user preferences
9.2 Analytics Cookies
Disabling analytics cookies affects:
Our ability to improve the platform based on usage insights
Performance optimization and feature development
Understanding user needs and platform effectiveness
9.3 Functional Cookies
Disabling functional cookies may limit:
Personalized experience and saved preferences
Enhanced platform features and collaboration tools
Optimal user interface customization
10. Updates to This Cookie Policy
We may update this Cookie Policy to reflect:
Changes in cookie usage or new technologies
Integration of new third-party services
Legal or regulatory requirement updates
Platform development and new features
Change Notifications:
Updated posting on our website
Email notice for significant changes
In-platform notification when applicable
Advance notice period for major changes
11. Contact Information
11.1 Cookie Policy Questions
General Inquiries: privacy@visioncinex.com
Subject Line: "Cookie Policy Question"
11.2 EU Privacy Inquiries
EU Representative: eu-representative@visioncinex.com
GDPR-related cookie questions and requests
11.3 Technical Support
Support Email: hello@visioncinex.com
Website: https://visioncinex.com
12. Company Information
Vision Cinex Inc.
166 Geary St STE 1500, Suite #586
San Francisco, California 94108
United States
Website: https://visioncinex.com
Privacy Policy: https://visioncinex.com/privacy
Terms of Service: https://visioncinex.com/terms
© 2025 Vision Cinex Inc. All rights reserved.
This Cookie Policy was last updated on Auguts 7, 2025. We recommend reviewing this policy periodically for updates and changes.